Five “discovery skills” separate true innovators from the rest of us.

The Innovator (1) talks with 10 people—including an engineer, a musician, a stay-at-home dad, and a designer—about the venture, (2) visits three innovative start-ups to observe what they do, (3) samples five “new to the market” products, (4) shows a prototype he’s built to five people, and (5) asks the questions “What if I tried this?” and “Why do you do that?” at least 10 times each day during these networking, observing, and experimenting activities.

Reference: Harvard Business Review

You cannot only ask the right questions, you have to ask them the right way as well.

Reference: Wikiquote and somewhere in dialog.